Escalation Chart

Escalation Matrix:-

First Escalation Point (Immediate)
(Within 30 Minutes) Reception

Help Desk  (Shift In charge)

Tel.:  +91-532-2545270

Extension No:  105
Email :albd.techsupport@stpi.in

Second Escalation Point
(After One(1) Hours)

Shri  Gautam  (Technical Officer-I)

Tel.:  +91-532-2545270
Mobile:+91-9838141245
Email : gautam@stpi.in

Third Escalation Point
(After Four(2) Hours)

Dr. Praveen Kumar Dwivedi
Addl. Director & OIC
Tel. +91-522-2307913/15
Mobile : +91-9839201314
Email: praveen.dwivedi@stpi.in

Back to Top